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Customer Support: (866) 775-3324|

Frequently Asked Questions about Our Golf Club Rental Process


What process do I follow when returning my ClubHub clubs?
At the completion of your final round, simply provide the pre-addressed shipping form and the original shipping container back to the hotel front desk, golf course desk, or your nearest FedEx location and you’re done! ClubHub will then email you a confirmation of rental club receipt for your files. See  Return Instructions for more information.
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What kind of club options are available?
We are currently offering the latest generation of TaylorMade Golf Clubs. Our extensive club selection can be viewed online and our knowledgeable call center agents are also available to answer any technical questions you might have about our clubs.
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Do you offer any type of incentives for buddy trip groups or special events?
Yes, we most certainly do. Depending on the size of your group and your exact rental club needs, we can provide a discounted group rate. Please call (866) 775-3324 for more details.
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Can I rent ClubHub clubs for use at my local golf course?
Yes.  We offer a local program whereby you can enjoy ClubHub clubs on a local basis. Simply follow the same ordering process you would if you were traveling and your clubs will be shipped directly to the location of your choice.
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Just how ‘new’ are ClubHub clubs?
Very new.  Our extensive inventory consists of the latest TaylorMade clubs so you are guaranteed to receive the best quality rental clubs available anywhere.  We limit the number of times our clubs can be rented in order to ensure our customers enjoy a ‘right off the showroom floor’ experience each and every time.
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How can I confirm that my ClubHub clubs have been shipped and will arrive at the location selected and by the day needed?
Great question.  At Clubhub, we have included every possible step to make sure that the club you want arrive by the time you need them. To begin, immediately after completing your order, you will receive a confirmation of such – noting all pertinent details of the reservation. Then, at three days prior to your trip, you will receive another check-in from us just to confirm the details and to make sure there has not been any last minute changes. Lastly, once your clubs have shipped and received, we  forward a confirmation verification to you.  Learn more about How the Rental Process Works.
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How much can I really expect to save when renting from ClubHub vs. other options – such as shipping my own clubs or renting at the golf course I am scheduled to play?
Based on our research, you can expect to save anywhere from 15-30% over that of other rental options.  When you combine this savings in combination with the convenience factor offered by having the clubs shipped directly to you AND the peace of mind knowing that you will be playing with the latest TaylorMade clubs – the decision to incorporate ClubHub within all your golf travel plans – is the obvious one.
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Are there shipping costs in addition to the club rental fee?
No….there are no additional hidden fees or additional costs. At ClubHub, the low rental fees you see on our website covers everything! So there is no need to worry about how much shipping might add to your total fees – it’s all included!
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What type of locations can ClubHub clubs be shipped? Is it possible to ship to my residence?
Currently, ClubHub rental clubs can be shipped to any golf course, hotel, or FedEx location in the continental United States. In the future, we will begin shipping to residences as well as shipping to additional cities.
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Does ClubHub sell golf clubs?
At this time, ClubHub does not sell clubs.
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When does the rental period begin and when does it end?
The rental period begins the day after the clubs are received at the requested destination (i.e. golf course, hotel, or FedEx location) and concludes the day prior to when the clubs are picked up by FedEx or dropped off to a FedEx location.
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What happens if the rental clubs do not arrive when scheduled?
On the off chance that the clubs do not arrive when scheduled, a ClubHub representative will personally courier replacement clubs to the location of your choice; you’ll have your ClubHub clubs ready to play before you know it!
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What happens if I lose or damage ClubHub clubs?
If rental clubs are damaged please contact ClubHub customer support at 866.775.3324. The ClubHub agent will assist you will complete necessary paperwork and proper documentation to receive replacement clubs.   In the event clubs are lost or perhaps stolen, our agent will contact local law enforcement and work to get you a replacement set to continue play ASAP.
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Can I cancel a ClubHub order?
Most definitely. We understand that golf plans may change so offer our customers the flexibility to cancel when necessary. Simply call ClubHub customer support 48 hours prior to the rental date and we can take it from there.
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When is my credit card charged?
Your credit card is charged when the ClubHub clubs are received at the location you requested.
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Why Should I Rent Clubs from ClubHub?
Simply stated, ClubHub is the solution for golfers looking to play the finest clubs available when traveling. This innovative solution provides you an alternative to shipping your own golf clubs and:
• bypasses the traditional hassles of traveling with golf clubs
• saves you costly airline ‘oversized’ baggage fees
• guarantees your ClubHub Cubs are delivered when you want them to the location where you need them (i.e. of your choice of hotel or golf course)
• helps ensure that you will play optimal golf – with the newest and latest model golf clubs (vs. risking the unknown when ‘hoping’ the rental clubs at the golf course are decent)
• preserves the integrity of your personal clubs which could be subject to damage when shipping by leaving them at home!
So you are essentially saving time, saving money, saving your personal clubs -- and guaranteeing yourself a premium set of clubs that are best suited to your game -- ultimately allowing for maximum performance out on the course!
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Do You have Left-Handed Sets as well as Ladies Sets?
We most definitely have both.  When selecting your clubs, where indicated, simply note the type of clubs needed and continue from there.
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What Type of Clubs are Available?
ClubHub golf clubs are truly the best in the industry. With TaylorMade as our current club provider, you can be guaranteed that the clubs delivered directly to your hotel or golf club, are current models and top-of-the-line.  With the power of TaylorMade clubs behind you, you can be certain your “away” game will quickly become your A-game.
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Where are the Clubs Shipped?
It’s entirely up to you.  ClubHub distribution network allows the company to ship your clubs to the golf course, hotel or FedEx of your choosing. Want your clubs to be shipped directly to the concierge desk at your favorite golf resort in Scottsdale? – no problem. Need your clubs to arrive at your private golf club in Orlando? – consider it done.
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How Much Does the ClubHub Service Cost?
ClubHub Rental Clubs are available starting at less than $18 a day (when renting for a one-week period). The longer the rental period, the more you save! At this value-packed price point, you can be assured that your savings could surpass 20% or more than that of shipping your personal clubs or renting clubs at the golf course. See all pricing details where noted on the website or feel free to call our call center for all details.
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How Far in Advance do I Need to Make My ClubHub Reservation?
It is highly recommended that you book your ClubHub reservation at the same time you book your golf travel arrangements. This will help guarantee that the clubs you want are reserved just for you and will avoid any last-minute reservation issues.
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What if There is an Issue with My ClubHub clubs, Who Do I Contact?
The team of ClubHub service agents are available during regular business hours. Simply call our call center at (866) 775-3324 and you will be assisted by one of our friendly and golf knowledgeable staff members. Rest assured we will correct the issue and make it right!
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What if There is an Issue with My Rental Set and It’s After Hours?
We understand that issues can occur any day and any time – and not necessarily within business hours. This is the exact reason we have a dedicated team of after-hour staff ready and available to assist you when calling our call center.
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