Do you offer any type of incentives for buddy trip groups or special events?
Yes, we most certainly do. Depending on the size of your group and your
exact rental club needs, we can provide a discounted group rate. Please
call (866) 775-3324 for more details.
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Can I rent ClubHub clubs for use at my local golf course?
Yes. We offer a local program whereby you can enjoy ClubHub clubs
on a local basis. Simply follow the same ordering process you would if
you were traveling and your clubs will be shipped directly to the location
of your choice.
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Just how ‘new’ are ClubHub clubs?
Very new. Our extensive inventory consists of the latest TaylorMade
clubs so you are guaranteed to receive the best quality rental clubs available
anywhere. We limit the number of times our clubs can be rented in
order to ensure our customers enjoy a ‘right off the showroom floor’ experience
each and every time.
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How can I confirm that my ClubHub clubs have been shipped and will arrive
at the location selected and by the day needed?
Great question. At Clubhub, we have included every possible step
to make sure that the club you want arrive by the time you need them. To
begin, immediately after completing your order, you will receive a confirmation
of such – noting all pertinent details of the reservation. Then, at three
days prior to your trip, you will receive another check-in from us just
to confirm the details and to make sure there has not been any last minute
changes. Lastly, once your clubs have shipped and received, we forward
a confirmation verification to you.
Learn more about How the Rental Process Works.
How much can I really expect to save when renting from ClubHub vs. other
options – such as shipping my own clubs or renting at the golf course I
am scheduled to play?
Based on our research, you can expect to save anywhere from 15-30% over
that of other rental options. When you combine this savings in combination
with the convenience factor offered by having the clubs shipped directly
to you AND the peace of mind knowing that you will be playing with the
latest TaylorMade clubs – the decision to incorporate ClubHub within all
your golf travel plans – is the obvious one.
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Are there shipping costs in addition to the club rental fee?
No….there are no additional hidden fees or additional costs. At ClubHub,
the low rental fees you see on our website covers everything! So there
is no need to worry about how much shipping might add to your total fees
– it’s all included!
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What type of locations can ClubHub clubs be shipped? Is it possible to
ship to my residence?
Currently, ClubHub rental clubs can be shipped to any golf course, hotel,
or FedEx location in the continental United States. In the future, we will
begin shipping to residences as well as shipping to additional cities.
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Does ClubHub sell golf clubs?
At this time, ClubHub does not sell clubs.
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When does the rental period begin and when does it end?
The rental period begins the day after the clubs are received at the requested
destination (i.e. golf course, hotel, or FedEx location) and concludes
the day prior to when the clubs are picked up by FedEx or dropped off to
a FedEx location.
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What happens if the rental clubs do not arrive when scheduled?
On the off chance that the clubs do not arrive when scheduled, a ClubHub
representative will personally courier replacement clubs to the location
of your choice; you’ll have your ClubHub clubs ready to play before you
know it!
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What happens if I lose or damage ClubHub clubs?
If rental clubs are damaged please contact ClubHub customer support at
866.775.3324. The ClubHub agent will assist you will complete necessary
paperwork and proper documentation to receive replacement clubs.
In the event clubs are lost or perhaps stolen, our agent will contact local
law enforcement and work to get you a replacement set to continue play
ASAP.
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Can I cancel a ClubHub order?
Most definitely. We understand that golf plans may change so offer our
customers the flexibility to cancel when necessary. Simply call ClubHub
customer support 48 hours prior to the rental date and we can take it from
there.
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When is my credit card charged?
Your credit card is charged when the ClubHub clubs are received at the
location you requested.
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Why Should I Rent Clubs from ClubHub?
Simply stated, ClubHub is the solution for golfers looking to play the
finest clubs available when traveling. This innovative solution provides
you an alternative to shipping your own golf clubs and:
• bypasses the traditional hassles of traveling with golf clubs
• saves you costly airline ‘oversized’ baggage fees
• guarantees your ClubHub Cubs are delivered when you want them to the
location where you need them (i.e. of your choice of hotel or golf course)
• helps ensure that you will play optimal golf – with the newest and latest
model golf clubs (vs. risking the unknown when ‘hoping’ the rental clubs
at the golf course are decent)
• preserves the integrity of your personal clubs which could be subject
to damage when shipping by leaving them at home!
So you are essentially saving time, saving money, saving your personal
clubs -- and guaranteeing yourself a premium set of clubs that are best
suited to your game -- ultimately allowing for maximum performance out
on the course!
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Do You have Left-Handed Sets as well as Ladies Sets?
We most definitely have both. When selecting your clubs, where indicated,
simply note the type of clubs needed and continue from there.
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What Type of Clubs are Available?
ClubHub golf clubs are truly the best in the industry. With TaylorMade
as our current club provider, you can be guaranteed that the clubs delivered
directly to your hotel or golf club, are current models and top-of-the-line.
With the power of TaylorMade clubs behind you, you can be certain your
“away” game will quickly become your A-game.
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Where are the Clubs Shipped?
It’s entirely up to you. ClubHub distribution network allows the
company to ship your clubs to the golf course, hotel or FedEx of your choosing.
Want your clubs to be shipped directly to the concierge desk at your favorite
golf resort in Scottsdale? – no problem. Need your clubs to arrive at your
private golf club in Orlando? – consider it done.
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How Much Does the ClubHub Service Cost?
ClubHub Rental Clubs are available starting at less than $18 a day (when
renting for a one-week period). The longer the rental period, the more
you save! At this value-packed price point, you can be assured that your
savings could surpass 20% or more than that of shipping your personal clubs
or renting clubs at the golf course. See all pricing details where noted
on the website or feel free to call our call center for all details.
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How Far in Advance do I Need to Make My ClubHub Reservation?
It is highly recommended that you book your ClubHub reservation at the
same time you book your golf travel arrangements. This will help guarantee
that the clubs you want are reserved just for you and will avoid any last-minute
reservation issues.
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What if There is an Issue with My ClubHub clubs, Who Do I Contact?
The team of ClubHub service agents are available during regular business
hours. Simply call our call center at (866) 775-3324 and you will be assisted
by one of our friendly and golf knowledgeable staff members. Rest assured
we will correct the issue and make it right!
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What if There is an Issue with My Rental Set and It’s After Hours?
We understand that issues can occur any day and any time – and not necessarily
within business hours. This is the exact reason we have a dedicated team
of after-hour staff ready and available to assist you when calling our
call center.